Hop Mindoro is a comprehensive travel assistance membership program providing fixed benefits for eligible Medical, Travel, legal, Personal, and Security Assistance for Travelers traveling anywhere in the world, outside their home country.
Here, fixed benefits mean this membership pays out pre-determined amounts of benefits (as listed in the membership subscription agreement).
Unlike traditional travel medical insurance, Hop Mindoro ensures immediate support through Hop Assist — a 24/7 global assistance service.
The Mindoro Plan covers Pre-existing Conditions (Including benefits for the worsening of Stable, Chronic Pre-Existing Conditions).
Pre-existing conditions are eligible for benefits as follows:
Note: This is a travel assistance membership program; it is not an insurance plan, but it does provide medical assistance and offers almost all benefits that a travel insurance product does.
Hop! membership is:
Hop’s Mindoro plan provides medical assistance for New sicknesses, Accidents, and Pre-Existing Conditions assistance service:
Additional Benefits:
Mindoro plan is best for:
Hop Mindoro is a travel assistance program, not a standard insurance company product.
Hop Mindoro connects members to a network of trusted medical providers, legal assistance services, and personal travel support.
Important: Hop Mindoro is not travel health insurance plan. It is an assistance membership program offering direct help during emergencies.
Through Hop Assist, members access worldwide outside their home care, arrange for medical payment arrangements, and get fast support for medical, travel, and legal emergencies.
Remember: Travel assistance requires notification — emergencies must be reported within 48 hours, non-emergencies within 7 days, and travel disruptions within 24 hours.
| Coverage Feature | Option 1 (0–69) | Option 2 (0–69) | Option 3 (0–69) | Option 1 (70–99) | Option 2 (70–99) | Option 3 (70–99) |
|---|---|---|---|---|---|---|
| Maximum Medical Benefit | $25,000 | $50,000 | $75,000 | $15,000 | $25,000 | $50,000 |
| Pre-Existing Conditions Coverage | $1,750 | $2,500 | $4,500 | $1,000 | $2,000 | $3,500 |
| Room & Board Charges | $2,700 | $3,900 | $4,575 | $1,700 | $2,900 | $3,575 |
| Doctor Surgical Expenses | $2,000 | $3,000 | $4,000 | $1,000 | $2,000 | $3,000 |
| Assistant Surgeon Expenses | $1,250 | $1,500 | $2,500 | $750 | $1,000 | $1,500 |
Note: Coverage reduces after 70 years of age, but full medical and travel assistance remains accessible.
| Category | Benefits |
|---|---|
| Medical Assistance | Lost passports, legal referrals, travel rebooking, and personal expenses support |
| Travel Assistance | Lost baggage assistance, trip cancellation, trip delay, missed connections |
| Security Assistance | Emergency evacuation, crisis monitoring, safety advice, security assistance |
| Personal Assistance | Lost passports, legal referrals, travel rebooking, personal expenses support |
| Coverage for Pre-Existing | Full pre-existing condition stabilization and life-threatening emergencies |
| Feature | Hop Mindoro | Traditional Travel Insurance |
|---|---|---|
| Program Type | Travel assistance membership program | Health insurance reimbursement-based |
| Pre-Existing Conditions Coverage | Included for acute onset coverage benefit cases | Often limited or excluded |
| Direct Billing | Direct billing with in-network providers | Usually reimburse later |
| Medical Cost Containment | Medical cost containment and expense recovery | Pay upfront, claim later |
| Security Support | 24/7 security and safety advice | Limited |
| VIP Services | VIP airport assistance, medical tourism-related claims help | Rarely included |
| Medical Services | Travel & Personal Services | Security Services |
|---|---|---|
| Inpatient and outpatient care | Hotel/Flight/Rental rebooking | Political evacuation and crisis support |
| Medical treatment coordination | Lost passport & travel document support | Mass disturbance response |
| Air ambulance and medical stretcher evacuation | Baggage delay, missed connection help | Hijacking and illegal detention advice |
| Pre-admission tests within 14 days | Rental car coordination | Travel alerts and monitoring |
| Shipment of medical records | Emergency cash assistance |
The plan offers fixed benefits for medical, travel, and security assistance to travelers worldwide. It assists travelers visiting anywhere in the world outside their home country, offering the following:
The Membership pays out a predetermined amount of benefits as listed in the membership subscription agreement (You know exactly what to expect in case something goes wrong on your trip).
Pre-existing conditions are always a cause of concern for travelers visiting anywhere worldwide. This plan includes benefits for the worsening of stable, chronic pre-existing conditions.
The plan offers medical assistance, ensuring you receive the care you need for new sicknesses, accidents, and pre-existing conditions.
It also covers:
The plan features Hop! Assist, a reliable partner that takes care of everything for your seamless travel experience.
With Hop! Assist you benefit from 24/7 responsive claims and emergency travel and medical assistance, accessible from any device, at any time, and from any place.
Not bound by geographical limitations, The Plan provides Travel, Medical, Personal, and legal assistance to travelers traveling anywhere worldwide outside their home country
A very important feature of Hop! Assist, it reduces out-of-pocket expenses of the members by arranging direct billing with in-network providers on behalf of the members
It’s a worry as Unexpected, Unwanted situations can always disrupt your travel plans, Hop! offers a range of services ensuring your plans stay on Track
This is a Travel Assistance Membership Program, it is not a travel insurance product.
Please do note that though this is not an insurance product,t the travel assistance provided by the plans to USA Visitors and other international travelers covers medical expenses. The plans do make medical payment arrangements and also provide assistance from medical professionals or a healthcare provider to its members.
Hop! Mindoro requires members to contact Hop Assist within a certain time to access the benefits and travel assistance requests.
If in need of assistance, regardless of where you are (Geographical Location) the member should always contact the Hop Assist. All assistance is provided and administered by them.
It is open 24/7/365 days and operates in all countries not sanctioned by the United States.
NOTE: Expenses rendered outside of Hop Assist are not eligible for benefits. Hop Assist must be informed of assistance services to access benefits. Members are advised to access Hop Assist for assistance services to access benefits
Being a member, some additional features can be accessed by you when traveling worldwide.
While waiting for flights, you need a comfortable and relaxing environment. With Priority Pass:
Members can access more than 1300 airport lounges in over 148 countries
Members can enjoy a complimentary
The Hop! Assistance members can purchase it at a discounted price for up to 3 free visitors to airport lounges worldwide.
This is a telehealth feature and can be used for any non-life-threatening condition.
Using this feature, Members can access medical care from the comfort of their homes.
Worldwide members can, from anywhere:
Doctor Please! only provides access to and helps arrange the telehealth visits
Note: This is not an insurance product and is not insured by Tideview Risk PCC
As a visitor to the USA, you can carry prescription drugs with you into the USA.
This is a premium service, There may be a fee associated with this service.
This service is offered to travelers for a seamless and comfortable airport experience and provides a high level of luxury & personal attention.
It includes amenities such as
This is an assistance feature, not insurance. In case of a Delayed flight (more than 90 minutes) with SmartDelay members can access a space providing
The assistance Level is the maximum benefit payable by the membership. This is the maximum coverage the plan offers for medical expenses.
Medical assistance access expense is a non-refundable deposit that must be paid before the membership begins to provide any assistance.
This is the initial amount the member needs to pay before the assistance starts paying
A prominent feature of this plan is Hop! Assist, a dedicated service that facilitates direct billing with in-network healthcare providers on behalf of the members.
Hop! Assist operates 24/7, round the clock, providing prompt claims processing, emergency travel, and medical assistance accessible from any device, at any time, and from any location.
Hop Assist acts as a liaison between the member and in-network healthcare providers.
Hop TripAsssist Plus members receive medical assistance for both:
Under the membership, Pre-Existing Conditions Stable, Chronic which worsen during travel are eligible for benefits
As per the policy documents, pre-existing conditions are defined as an illness, disease, or other condition of the Covered Person in the 12 months before the Covered Person’s assistance became effective under the policy
Pre-existing conditions are eligible for benefits as follows:
Hop provides Travel assistance services to Members under various membership plans, depending on the length chosen by members
Benefits of this Travel Assistance membership program:


All the below Security Assistance Features are Available


The plan offers three Options: Viz $25,000, $50,000, and $75,000 Subscription Levels with varying

Hospital Room & Board:
Hospital Intensive Care Unit Room and Board:
Doctor Surgical Expenses:
Anesthetics:
Assistant Surgeon Expenses:
Doctor’s Non-Surgical Treatment/ Examination Expenses:
Pre-admission tests within 14 days before Hospital Admission:
Admission:

Surgical Room and Supply Expenses:
Hospital Emergency:
Doctor Surgical Expenses:
Anesthetics:
Assistant Surgeon Expenses:
Doctor’s Non-Surgical Treatment/Examination Expenses:
X-rays and Laboratory Procedures:
CAT Scan, PET Scan, or MRI:
Prescription Drug Expenses:

Ambulance Expenses:
Rehabilitative Braces or Appliances:
Dental Treatment (Injury Only):
Pre-Existing Conditions:
Emergency Medical Evacuation Benefit:
Repatriation of Remains Benefit:
Accidental Death and Dismemberment Benefit:

Medical Assistance Access Expense:
Maximum Period of Membership:
Assistance Payment Rate:
Incurral Period:
Urgent Care:
The Hop Mindoro is a Fixed Benefit travel assistance membership Program designed to solve travelers’ needs while they visit a new country outside their home country
Yes, Hop Mindoro offers medical assistance for Pre-Existing Medical Conditions.
The Hop! Mindoro provides fixed benefit medical assistance, Travel Assistance, and Security Assistance (including security and safety advice) to travelers and offers benefits for Trip cancellation, Pre-Existing Conditions, Cruise, and more…
In case you need to have to opt for trip cancellation, Hop! covers the penalties for canceling in advance a trip organized by a recognized professional tour operator known as
To be eligible for the Trip Cancellation benefits, the member must:
The member must present all documentation of the trip cancellation:
In case of trip delay, Hop! will reimburse up to the maximum benefit if a member’s flight is delayed for at least 6 consecutive hours of the originally scheduled departure time and provided there is no other alternative form of transportation during this period.
If the baggage is delayed, it will be located and delivered to you.
Reimbursement will only be awarded if
No compensation will be awarded to the member if the delay or loss of luggage occurs:
Hop! is always there for members
The hop will compensate up to the maximum amount specified in the schedule of benefits.
The compensation is limited to one complete missed bag for a single member. If the baggage is in several beneficiaries’ names, Compensation is prorated between each ticket holder
In case the airline offers compensation for the lost baggage and asks the member to choose between
Once you agree to the option, then Hop! will pay the member economic compensation
The following conditions must be met to be compensated for lost baggage
In case of a canceled or delayed flight, do not worry, Hop! Mindoro will help rebook your travel arrangements.
The various Hop Travel Assist options are:
No. Hop Mindoro is a travel assistance membership program, not travel medical insurance.
Yes. Coverage for pre-existing conditions is included for acute, unpredictable episodes up to plan limits.
You must contact Hop Assist immediately to access coverage and begin assistance.
Yes. Direct billing with United Healthcare PPO and other in-network providers is available whenever possible.
Yes. Hop Mindoro supports travelers dealing with medical tourism-related claims.
Failure to notify within the correct timeframes results in loss of benefits.
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