Visitors Care

Visitors Care

Visitors Care is a fixed coverage plan for non-U.S. residents traveling outside their home country to the U.S. for a minimum of 5 days. It is a scheduled benefit plan that pays a fixed amount for each and every procedure. The plan is suitable for travelers seeking basic coverage benefits at an affordable price The plan offers maximums limits ranging from $25,000 to $100,000 and various deductibles options ranging from $0 to $100. The coverage duration ranges from 5 days to 12 continuous months , The minimum age for coverage is 14 days old and up to, less than 79 years of age. The plan pays 100% of the scheduled benefit limit. It offers coverage for acute onset of pre-existing conditions for individuals below 70 years of age. Additionally it includes benefits such as Intensive care, pre-admission testing, urgent care clinic and walk in clinic, prescriptions, Dental accident, incidental trip, and other benefits.Visitors Care uses the First Health PPO network, a widely recognised PPO network all over the U.S., Covid-19 covered like any other illness or injury. Visitors Care is underwritten by SiriusPoint Specialty Insurance Corporation and is rated A- "Excellent" by A.M. Best.

Key Highlights

  • Coverage for Acute Onset of Pre-Existing Conditions
  • Maximum Limits from $25,000 to $100,000
  • Deductible options from $0 to $100
  • Emergency Medical Evacuation Up to $50,000
  • Return of Mortal Remains Up to $25,000
  • Common Carrier Accidental Death Up to $25,000
  • Local Burial / Cremation Up to $5,000
  • Terrorism Coverage Up to $50,000
  • COVID-19 coverage included
  • Urgent Care Coverage Included
Note:

Please review Visitors Care policy documents for complete coverage and exclusions.

  • Plan Details
  • Out-Patient
  • In-Patient
  • Emergency Services
  • Dental Coverage
  • Travel Coverage
  • Life Coverage
  • Support
  • Other
  • Medical Coverage
  • Pre-existing Conditions
  • COVID-19 Benefits

Plan Details

Insurance Provider IMG
Plan Underwriter SiriusPoint Speciality Insurance Corporation
Plan Category Travel Medical Insurance
Plan Type Limited Coverage

Out-Patient

Medical treatment that does not include an overnight stay at a hospital.

Dr. / Physician Visit Up to $70 per visit. 10 visits max.
Urgent Care Up to $70 per visit. 10 visits max.
Surgical Treatment Up to $3,300
Prescription Drugs / Medicines Up to $150
Lab & X-rays Up to $450
Physical Therapy Plan pays as follows:
Plan A ($25,000 limit): $40 per visit per day, 12 visits per period of coverage

Plan B ($50,000 limit): $40 per visit per day, 12 visits per period of coverage

Plan C ($100,000 limit): $40 per visit per day, 12 visits per period of coverage

In-Patient

Medical treatment that includes an overnight stay at a hospital.

Hospital Room and Board Up to $1,450, 30 days maximum
Surgical Treatment Up to $3,300
Hospital Intensive Care Unit Plan pays as follows:
Plan A ($25,000 limit): $400 per day, 8 day max per period of coverage

Plan B ($50,000 limit): $660 per day, 8 day max per period of coverage

Plan C ($100,000 limit): $850 per day, 8 day max per period of coverage
Dr. / Physician Visit Up to $60 per visit. 30 visits max.

Emergency Services

Hospital emergency services (certain limits may apply).

Ambulance Expenses Up to $450
Emergency Room Up to $375

Dental Coverage

Treatment for injury to or acute and spontaneous pain in sound natural teeth.

Acute, spontaneous and unexpected pain Not covered
Accidental emergency Plan pays as follows:
Plan A ($25,000 limit): $350 per period of coverage

Plan B ($50,000 limit): $550 per period of coverage

Plan C ($100,000 limit): $550 per period of coverage
Dental Emergency Up to $550

Travel Coverage

Travel-related coverage

Emergency Medical Evacuation / Repatriation Up to $50,000
Return of mortal remains $25,000 maximum with $5,000 for local cremation/burial.
Emergency Reunion Not covered
Return of minor child(ren) Not covered
Trip Interruption No Coverage
Loss of checked baggage Not covered
US Border Entry Protection Not covered
Return of Mortal Remains Up to $25,000
Trip Delay No coverage
Lost Luggage No coverage
Terrorism Up to $50,000
Personal Liability No coverage
Identity Theft No coverage
Legal Fees No coverage
Lost or Stolen Passport No coverage
Missed Connection No coverage

Life Coverage

Life coverage

AD&D Not covered
Common Carrier Accidental Death Plan pays as follows:
$25,000 to Beneficiary

Support

Support

24-Hrs Emergency Assistance Yes. Contact Number and details can be found on the ID card.

Other

Other types of coverage not mentioned above.

Pre-Existing Conditions Plan pays as follows for acute onset of a pre-existing condition:
Plan A ($25,000 limit): $25,000

Plan B ($50,000 limit): $50,000

Plan C ($100,000 limit): $100,000
Maternity Not covered
General Physical full Checkup Not covered
Terrorism Coverage Not covered
Brochure Visitors Care Insurance Brochure
Doctor Wellness Visit No Coverage
Preferred Rates Not Available

Medical Coverage

Medical coverage details.

Eligible Medical Expenses In-Network
Limited travel medical plans pay a pre-defined fixed limit per treatment & services
Out-Network
Limited travel medical plans pay a pre-defined fixed limit per treatment & services

Pre-existing Conditions

Medical coverage for Pre-existing and Acute Onset of Pre-existing Conditions.

Pre-Existing Conditions Pre-existing conditions are not covered under Travel Medical plans unless classified as an acute onset of pre-existing condition by a physician and the insurer. Here are some common pre-existing conditions:

Pre-Existing Diabetes: Not Covered
Pre-Existing Hypertension: Not Covered
Pre-Existing Heart Conditions: Not Covered


Please review your policy document for any other limits or exclusions.
Acute onset Pre-Existing Condition Up to $50,000

COVID-19 Benefits

Covid-19 related benefits and coverage

COVID-19 Medical Coverage This plan covers COVID-19 like any other covered medical condition up to the policy maximum. COVID-19 treatment and services will be covered if the virus was contracted after the policy effective date. Preventative care related to COVID-19, like vaccinations, is not covered under the policy. Please review your policy documents for any limits or exclusions.
COVID-19 Testing Testing can be covered if ordered by the attending physician for diagnostic purposes if symptoms occur after the policy effective date
COVID-19 Vaccine/Booster Not Available
COVID-19 Quarantine Coverage No Coverage

Visitors Care FAQS

  • What is Visitors Care insurance?

    Visitors Care is a travel medical insurance plan designed for non-U.S. citizens traveling to the United States. It offers coverage for medical expenses, emergency medical evacuation, and other essential benefits during your stay in the U.S. This plan is ideal for tourists, business travelers, and those visiting family or friends in the U.S.

  • Who is eligible for Visitors Care insurance?

    Visitors Care is available to non-U.S. citizens visiting the U.S. for tourism, business, or medical purposes. The plan is available for individuals aged 14 days to 89 years. It is not available to U.S. citizens or residents who have lived in the U.S. for more than 6 months during the past year.

  • What are the coverage limits for Visitors Care insurance?

    Visitors Care offers three plan levels with varying coverage limits:
    Lite: Up to $25,000 per injury or illness

    Plus: Up to $50,000 per injury or illness

    Platinum: Up to $100,000 per injury or illness

    Deductible options include $0, $50, or $100 per policy period, with fixed benefits paid according to the plan selected.

  • Does Visitors Care cover COVID-19?

    Yes, Visitors Care covers COVID-19 as any other illness, provided the illness occurs after the policy’s effective date. COVID-19 coverage includes emergency medical treatment and hospitalization.

  • Does the plan cover pre-existing conditions?

    The plan provides coverage for the acute onset of pre-existing conditions up to $25,000 for travelers under 70 years of age. For travelers aged 70 and above, coverage for pre-existing conditions is not available.

  • What additional benefits does Visitors Care provide?

    In addition to medical expenses, Visitors Care includes:
    Emergency medical evacuation up to $50,000 (depending on plan)

    Repatriation of remains up to $25,000

    Incidental Trip up to 14 days

    Common Carrier Accidental death benefits up to $25,000

    Terrorism coverage up to $50,000

    Dental Accident up to $550

  • How long can I purchase Visitors Care coverage for?

    Coverage can be purchased for a minimum of 5 days up to a maximum of 364 days. The plan is renewable, allowing travelers to extend coverage if needed, up to the maximum duration.

  • How do I file a claim with Visitors Care insurance?

    To file a claim, complete the Claimant’s Statement and Authorization form and submit it along with supporting documents such as itemized medical bills and receipts. Claims can be submitted through the online portal or by contacting IMG directly for assistance